The EZ LUBE and JIFFY LUBE SCAM

  
  EZ Lube had to pay a hefty fine, read these articles here: The Santa Ana-based EZ Lube Inc. automotive repair chain has been ordered to pay $5 million in a civil settlement for unfair business practices.
http://articles.latimes.com/2008/jan/03/local/me-settlement3

EZ Lube statement: Statement.pdf  		 

May 2007 - Take a ride in KNBC's undercover car, which has been carefully wired with hidden cameras and has had everything under the hood checked out by one of LA's oldest auto repair shops ISE Automotive. Everything is in tip-top shape.


http://www.nbclosangeles.com/news/local/Busted_Again.html

  

Inside a Jiffy Lube on Pico and San Vicente in Los Angeles, a service technician tries to sell an undercover NBC Los Angeles employee an "engine flush" or engine cleaning.

"Engine cleaning every two years, 30,000 miles is required for the vehicle," the technician says.

 

http://www.nbclosangeles.com/news/local/flushservices.html

  

Part two in a series of reports examining services offered by some lube and tune shops. Click Here for the first report.

 

  
 

  Part two in a series of reports examining services offered by some lube and tune shops. Click Here for the second report.

  








EZ Lube had to pay a hefty fine, read these articles here:
http://articles.latimes.com/2008/jan/03/local/me-settlement3

EZ Lube statement: Statement.pdf 

1-EZ Lube Under Disciplinary Action  Jan. 29, 2008

Thirty EZ Lube shops are under disciplinary action after a Joel Grover investigation.

EZ_Lube_Under_Disciplinary_Action_Los_Angeles.html

2-November 2006 - It's all in response to an NBC Los Angeles undercover investigation, exposing wrongdoing at some local Jiffy Lube stores.  NBC Los Angeles caught them red-handed, charging for repairs that were never done. The investigation has been watched by millions of people on TV and the Internet.

http://www.nbclosangeles.com/Can_You_Trust_Your_Mechanic_Again.html

3-EZ Lube Settlement

Dec. 31, 2007

EZ Lube agrees to settle charges of fraud and deception against customers across the state. The charges against the company grew out of Joel Grover's undercover investigation.

http://video.knbc.com/player/?id=200461

4-EZ Lube: More Investigative Video

EZ Lube: More Investigative Video

Click here to see extended undercover video clips documenting cheating inside SoCal EZ Lube stores.

Could_This_Damage_Your_Car__Los_Angeles.html

5-EZ Lube: More Undercover Video

July 3, 2007

Extended undercover video clips documenting cheating inside Southern California EZ Lube stores.

Is_Your_Mechanic_Cheating__Los_Angeles.html

6-Busted Again: Part 3

Joel Grover Reports

Alleged fraud at EZ Lube is uncovered in another hidden camera investigation.

http://www.nbclosangeles.com/news/Busted_Again__Part_3_Los_Angeles.html

7-EZ Lube Investigation Preview

Matt Goldberg, Producer

Joel Grover follows up his undercover report on on complaints against EZ Lube.

http://www.nbclosangeles.com/news/Busted_Again__Los_Angeles.html

8-Grover Notebook: EZ Lube

Joel Grover Reports

KNBC investigates complaints about some SoCal EZ Lube shops.

http://www.youtube.com/watch?v=MsLKNdebB6Q part1

http://www.youtube.com/watch?v=SfUJfNljvD8 part2 insert new page.

9-Busted Again? Pt. 2

Joel Grover Reports

Here's more on KNBC's investigation into complaints about some SoCal EZ Lube shops.

http://www.nbclosangeles.com/news/Busted_Again__Pt__2_Los_Angeles.html

10-E-Z Lube Changing Its Ways?

June 20, 2007

E-Z Lube tells NBC4 that it wants to prevent the kind of cheating the station uncovered last month.

youtube_videos.htm

11-News Extra: EZ Lube promotes cheaters: They become managers.

Joel Grover Reports

Go behind the scenes in an ongoing consumer investigation into car mechanics.

http://video.knbc.com/player/?id=110460